TESTIMONIALS

I want to express to you how pleased I am with your handeling the sale of my cabin in Big Bear. Your professionalism is beyond anything that I have experienced in all of my real estate dealings over the last 30 years. The cabin was on the actual market for 5 days and we closed in 20 days from the time it went on the MLS. Your advice about asking a fair price and sticking to it was very sound. The sales materials you produced were of the best quality. To sum it up, I am recommending you to anyone looking to sell a property in the Big Bear Valley.

Robert Coffeen

It has been a real pleasure working with you and your team. You made us feel important - always very responsive and very professional. You went out of you way to ensure that our house was properly positioned in the marketplace and helped to ensure that it was very showable. We will very willingly recommend you to everyone we talk to who is looking for a real estate agent. Thanks for everything.

Kevin and Barbara Gunning

Class, professionalism and commitment are the three words that quickley come to mind with respect to Karen Lavrouhin. I had the distinct pleasure of having Karen and your firm represent my wife and I in the two recent real estate transactions in your local community of Big Bear Lake. One of these was the recent purchase of a bank owned property in Castle Glen, the other the quick sale of the cabin we owned on La Crescenta. Karen was fantastic at both proving to be a quick study with respect to what my wife and I were looking for as well as quickly grasping the best way to comunicate with reasonably knowledgeable and aggressive clients. She was there to assist us every step of the way by leveraging her expertise and experience as well as her extensive network of professionals in the community.

Once again we had an overwhelmingly positive experience and would gladly reccomend Karen and Boulder Bay Real Estate to anyone seeking representation up the hill.

Keven Cloyd

Dear Karen, There is too much to say on a standard TY note. Where do we begin to say thank you? For the endless hours showing us properties, for the tremendous research on things too numerous to list, for being there when our dream home came on the market, for being there when it turned out not to be our dream home, for being there when our real dream home came on the market, for helping us to navigate all the ins and outs of a Big Bear home purchase, for the welcome basket of wine, chocolate, advice about water, gift certificate to a local decor store, cocoa mug, t-shirt, but most of all...your support and friendship!

We can't thank you enough. Your (part time) neighbors,

Patrick, Julia, & Russell.

Dear Karen,

Regarding our recent experience with you and your team for the successful sale of our humble cabin, we have some positive comments to pass along to you.

Four things in particular stood out:

1. You are clearly very knowledgeable about the real estate industry. You are informative without being condescending, and always professional. In today's volatile market your advice on how best to achieve our successful goal was critical. As the seller we instinctively want to protect our investment and not experience a major loss. Your job was to steer us toward that goal while understanding the pitfalls of this current market.

2. Communication with you is always easy. If you are not immediately available to answer a question, we knew you would get back to us soon. You always kept us informed, good news or not-so-good. (When problems did occur, you helped us seek solutions, not more road-blocks).

3. Your attention to appealing details on the property site was really appreciated. You added furniture and decorative pieces with your designer's touch, which gave great presentation for the prospective buyers. The addition of brightly colored flowers planted in the ground and in a planter was the first thing we noticed each time we were on the property, and you knew it might catch the eye of a prospective buyer as well.

4. You "package" your work for your clients with forethought. From professional graphic flyers (always magically added to the box), a binder with current information, e-mail responses from other agents regarding the poperty, upgrading light bulbs for better lighting, to a tin of inviting cookies. Seemingly insignificant, but "packaged" for that success.

As you know, our past experiences for well over a year with other agents in another city and county have not been positive until quite recently. Therefore, we are able to make a comparison of experiences. We think the key to our sucessful experience with you was listening to your advice, and reacting to it.

With our sincere appreciation,

Tami and Bob Madsen

 

My wife and I have thoroughly enjoyed the opportunity to work with, and get to know Karen Lavrouhin from Boulder Bay Real Estate.

From our first telephone call regarding one of her many listings, Karen impressed us with her knowledge of the Big Bear area/community, and her high standards of professionalism and integerity. During our search for a new home, we had contacts with many of Karen’s competitors. When it came time to choose our home, and complete the business end of our purchase, we did not hesitate from coming directly back to Karen to guide us throught he process and for her advise and counsel.

We’re settled into our new home and enjoying everything Big Bear! We’re also very grateful to Karen and especially happy that we have also found a new friend.

Rod and Susan Bankhead

Dear Karen,

This is being sent to Thank You for all your help in finding our new mountain retreat. We really appreciate all the hours you spent going over the houses we emailed you, making sure that they met all our requirements before we came up and looked at them. We also want to thank you for all the Saturdays you spent taking us to look at all the properties we requested. You treated us as if we had millions to spend. I have never met anyone quite like you, so personable and ready to help any way you can. I would also like to add a special thanks to Sara and your husband for the extra help they gave us. You have a wonderful, caring staff.

We love our new home and can't wait till spring so we can start making changes that we would like. We spent the Christmas and New Year's holidays at the house and were really excited to see so much snow.

I would be very happy to give your name to friends who are interested in a mountain home because I know they will be treated like royalty, just like us.

Again, thank you for your help and we will think of you every time we are inBig Bear.

Sincerely,

Sandy Maher

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Hello Karen,

We just wanted to take a moment to thank you for all of your hard work in helping to make our dream of owning a Big Bear cabin a reality! Thanks to your extensive knowledge of the area and your seemingly tireless work ethic, we were able to find a property that met ALL of our requirements...Cute and rustic with lots of knotty pine, great location, nice sized lot and within our price range. Having closed in July, we have already enjoyed many great weekend getaways with family and friends and are looking forward to the first snowfall.

Needless to say, the thought of finding, viewing and purchasing a cabin located 135 miles away from our home in Carlsbad was very intimidating to say the least. However, working with you helped to give us the level of comfort we needed in order to make very informed decisions along the way. Also, your willingness to take time out of your crazy schedule to make our cabin accessible to us, our purchasing experience would have been infinitely more stressful. Thanks again for a job well done. We will dlefinitely reccommend your services to others who have similar Big Bear dreams!

Sincerely,

Matt and Kryslynn Law

Dear Karen,

For the second time in as many years, you listed our houses and sold them sold in less than a month. It was a surprize to us two years ago, but in todays market to list it in July and have it sold by Sept. far exceeded our expectations.

Your skill and professionalisim always comes through not to mention all the extra things you and Tim do to make the property look its best. We look forward to working with you again, and value the friendship that was formed.

Thank you again, and may the remainder of 2008 be filled with listing and sales.

Best Wishes,

Barbara and Landa O'Neal

Karen,

You can use us as a reference anytime. You were extremely knowledgeable about the area in general, and about the differences in the various parts of town and outlying areas. We really feel that you spent a lot of time with us and never made us feel rushed or pressured in any way. We got to look at a fair amount of properties within our search criteria and your expertise and knowledge of what we wanted, really helped to narrow the search down.

Then once we selected a property, and made the offer, your “GREAT SERVICE” really stood out!! We feel you were extremely helpful every step of the way. You went over and above what many average agents would do. From help with the Escrow Service, to sending out repair people, to getting the utilities set up, getting estimates on the roof, helping find homeowners insurance, and much more. Whatever came up, you were on top of it, always reassuring us that no matter what hurdles came up, in the end it would work out fine-And it did!! We could not be more pleased with the entire transaction. If we ever need a real estate agent in BIG BEAR again, or if anyone we know needs one, you will come HIGHLY RECOMMENDED!!

THANKS AGAIN For everything,
Nancy Muir and Ceasar Flores

PS. Your staff is GREAT too!!

“We recently sold our cabin in Big Bear an purchased another…We have referred several friends to Karen, and would strongly recommend her to anyone looking for a knowledgeable, hands-on agent in the Big Bear market.”

John & Carol Withers

Working with Karen Lavrouhin, of Boulder Bay Realty was one of the best experiences of our lives…

Our family came to Big Bear under great personal distress and we needed someone with a personal and professional touch to help us find a home. Karen is kind, caring and eloquent.
She made our “Dream Home” a reality.

We have recommended her to family members and they too have experienced the rewards of her professional & efficient service.

There is no other person we would trust with home buying and selling than Karen. We are very proud to know her & call her our dear friend.
There is no one better in our view…She is wonderful.!

Stephanie, Alex & Britton Bartha

We wanted to buy a second home in Big Bear. After talking with several Realtors we found Karen Lavrouhin to be not only very knowledgeable but extremely honest. It was important for us to find a Realtor that would listen to us and address our needs. Karen is professional and pays attention to the details. We are very happy with our new place and Karen’s help was invaluable.”

Ernie and Sandy Best

I write to tell you of my experience with Karen Lavrouhin as my real estate agent in Big Bear. I looked for a house for almost a year. But for Karen, I probably would have given up. I, like many buyers, had unrealistic expectations. I knew the market wasn't great so I expected to be able to buy a million dollar house" for pennies on the dollar. I wanted lakefront, at least 4 bedrooms, a game room, dock and at least two car garage, all for less than one million dollars! Karen patiently showed me what was available and gradually educated me regarding the realities of the market. I can't even estimate how much time we spent together. Most agents would have become exasperated and given up - Karen stuck with it. We went through several offers, most of which I lost due to all-cash offers, which I couldn't compete with. Karen kept at it, contacting me as soon as any new house came on the market. Karen would preview it and call me with her thoughts. She has outstanding vision of what can be done with a house, and spent significant time showing me examples of "before and after" projects (a skill I sorely lack). She understood exactly what I was looking for, and eventually found it, calling me and telling me I had better get up to Big Bear to see the house before the open house that weekend! I did, and put in an offer that day. We then had a rough escrow (due to bank issue), but Karen kept everyone on track and engaged, and I now sit on my lake-front deck enjoying the sunset and thinking how lucky I am that Karen was my agent. She and her team, particularly Tim and Sara, were always available, and always had answers, or suggestions, to make things move forward. Even aflter we closed, Karen has remained involved and engaged, helping me with remodeling ideas and recommending vendors. Having a local contact is invaluable.

I would be more than happy to discuss my experience with, and recommendation of, Karen with any potential client. Just ask Karen to set up a call or meeting.

Steven McNamare - McNamara & Drass, LLP

Thank you so much for all your help selling our Big Bear house. Before you, we had other agents try without so much as a couple of walk-thru's. The way you staged and decorated the place was so perfect, and really made a huge difference showing the place. Thanks for sticking with us during such a challenging time in the market.

Deane Cote

 

Karen, we would like to thank you for your years of outstanding service and excellent advice regarding our endeavors in Big Bear. Whether we neede snow removal or real estate information you, Tim and Noodles always provided help and assurance in a timely professional and most important friendly manner. Karen, the past few months we appreciated your help with our Whispering Pines property. Your valuable time and expertise helped us to prepare for decisions that we thankfully did not have to make as escrow has closed.

Again, we apprciate all that you do for us.

Chuck and Mary Metzner

Thank you to you and your team in regards to the sale of our Big Bear Home. It was a difficult experience for us to sell because of the love we had for our home and the Big Bear Valley, but your compassion and understanding made the road to selling easier for us. People with outstanding honesty, integrity, morals, and ethics are hard to come by, but you have all of these qualities. Additionally, you're top notch in the marketing materials you produced, your communication skills, attention to detail, and your superior professionalism. In conclusion, with all that said, it is very easy for us to recommend you to anyone looking to sell or buy a home. Thank you again!

Michele & Tanya Camper-Lang

Karen is the best Mom a dog could ask for. She makes sure I’m fed on time, and always makes sure I get at least two walks a day. If it’s hot she takes me swimming in the lake and if it’s cold she moves my bed by the fire. One time I got sick, and she drove me all the way to Culver City to see my favorite doctor. I like to wake her up by kissing her on the face, and she is always happy to see me, no matter what! She even talked my dad into buying a house with a big yard, just for me! By the way, my birthday is August 21st. (just in case you wanted to send a cake!... I love cake)

Shadow Hills Schwartsenoodle Lavrouhin